Support Hours
Monday - Friday
9am - 5pm
Saturday - Sunday
Closed
Our Current Time
Friday, 24 September 2021
11:00 PM
America/Toronto
Your Current Time
BEFORE YOU REQUEST SUPPORT
Please review the following Learning and Resource areas before you ask us for support. Your questions may have been already answered.
FAQs
Short tutorials and guidance on installing, configuring, and using our software. Search for answers to commonly asked questions.
User Guides
Detailed documentation describing all facets of our software products.
Video Tutorials
Learn how to use our software to create complete and balanced recipes for your pets. Hone your pet diet formulation skills.
Blogs
Write for us and share your knowledge of pet nutrition.
Discussion Forums
Ask questions and get answers from our community of knowledgeable pet parents. We have community members of all skill levels.
YouTube Channel
Subscribe to our YouTube channel and get updates on our latest videos.
Facebook Support Group
Join our Facebook pet nutrition group. Moderated by industry experts in partnership with our knowledgeable support staff to help you with questions about pet nutrition related to using our products.
Contact Us
Please feel free to contact us by email with your pre-sales inquiries only. Please use our discussion forums for support issues. Any support questions sent by email will be ignored.
